Problems
Shower tray replacement
Written by Martin, M24/7 Bathrooms
Last updated:
A shower tray needs replacing when it is cracked, moves underfoot or keeps breaking its seal. The new tray must sit on a solid, level base, and the tiles and screen around it usually need attention too.
Replace a shower tray when it is cracked, when it moves as you stand on it, or when the seal around it fails again soon after being redone. The fix that lasts is a new tray bedded on a solid, level base, with the tile edge and screen resealed properly afterwards. Simply adding more silicone to a moving tray only delays the leak.
Many of the leaks described in our guide to [leaking shower causes and fixes](/guides/leaking-shower-causes-and-fixes) trace back to the tray. This page explains how to tell, and what replacing it involves.
Signs a tray needs replacing
One sign on its own may have another cause, but two or more together usually point to the tray.
- A visible crack, often near the waste or a corner
- A creak, dip or bounce when you step in
- Silicone that splits within weeks of being renewed
- Staining on the ceiling below after showers
- Water pooling instead of draining towards the waste
Cracks and flexing
Trays crack when they were never fully supported. A tray set on a few blobs of adhesive, or on a timber floor that moves, flexes every time someone stands in it, and eventually the material gives. Even a sound tray that flexes will pull away from the wall and tear the seal, letting water run behind the tiles and into the floor.
Waste and drainage problems
Slow draining can be a blocked trap, but it can also be a tray that has sunk so water no longer falls to the waste. A waste that leaks at the joint underneath is another common fault, and it is hidden until the ceiling below marks. When the tray comes out, the waste and trap are checked and normally renewed with the new tray, using the existing waste route.
Choosing a replacement tray
The new tray should match the footprint of the old one if you want to keep the surrounding tiles and screen. Stone resin trays are rigid and popular, while lighter acrylic capped trays rely more on their support. Check the waste position against the existing pipe, and choose a surface with some grip if anyone in the house is unsteady on their feet.
Low-profile trays
Many older enclosures have a deep tray on a raised plinth with a step up. A low-profile tray sits much closer to the floor and gives the look of a walk-in shower. Whether one can replace a deep tray depends on the space for the waste and trap underneath, which is checked at the survey rather than assumed.
What happens to the tiles and screen
Removing a tray usually disturbs the bottom row of wall tiles, and the screen normally has to come off to free the tray. If the tiles behind are loose or the board is wet, that area is stripped and made good before tiling again. Fitting the screen back onto a sound wall, with fresh seals, is part of the job rather than an extra.
Getting the base right
The tray must be fully supported across its whole base on a level, rigid surface, so it cannot flex at all. On timber floors that may mean adding boarding first. In the shower area, waterproofing behind the tiles and at the tray junction protects the wall if a seal ever fails, which our guide to wet room tanking explains. For the fitting itself, see our bathroom fitting service.
Questions
Frequently asked
Can a cracked shower tray be repaired instead of replaced?
Small cosmetic chips can sometimes be repaired, but a crack that goes through the tray usually means it has flexed, and a repair will not stop that movement. Replacement on a solid base is the lasting fix.
Why does my shower tray move when I stand on it?
It was not fully supported when fitted, or the floor beneath it is moving. A moving tray will keep breaking its seal until it is properly bedded.
Will the tiles need to come off to replace a tray?
Usually just the bottom row along the tray edge, plus any that are loose. If the wall behind is wet, more may need removing so the board can be made good.
Can a low-profile tray replace a deep one?
Often, but it depends on the room under the tray for the waste and trap. That is checked at the survey before a tray is chosen.
How long after a tray replacement can I use the shower?
The adhesives, grout and silicone need time to cure before water is run over them. We tell you exactly when it is ready to use at handover.
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